Methods and Approaches to Improvement Work in Healthcare

This video explores a variety of improvement methodologies used in healthcare, highlighting how combining approaches like Lean, Six Sigma, Evidence-Based Practice, the Model for Improvement, and change management can drive better patient outcomes and operational efficiency. It emphasizes the value of a mixed methods strategy, offering practical insights for academic healthcare teams seeking transformative solutions.

Vignesh V, Suresh M, Aramvalarthan S. Lean in service industries: A literature review. IOP Conf Ser Mater Sci Eng. 2020;149(1):012008. doi:10.1088/1757-899X/149/1/012008

Adjei M, Ansah RK, Anlesinya A. Six Sigma as a quality improvement strategy in healthcare: A systematic review. J Patient Saf Risk Manag. 2021;26(6):282-294. doi:10.1177/25160435211004579.

Melnyk BM, Fineout-Overholt E, Stillwell SB, Williamson KM. Evidence-based practice: Step by step. The seven steps of evidence-based practice. Am J Nurs. 2019;119(3):46-53. doi:10.1097/01.NAJ.0000550400.60243.38.

Leis JA, Shojania KG. A primer on PDSA: Executing plan–do–study–act cycles in practice, not just in name. BMJ Qual Saf. 2017;26(7):572-577. doi:10.1136/bmjqs-2016-006245.

Nilsen P. Making sense of implementation theories, models, and frameworks. Implement Sci. 2020;15(1):53. doi:10.1186/s13012-020-01041-4.

Al-Haddad S, Kotnour T. Integrating the organizational change literature: A model for successful change. J Organ Chang Manag. 2020;33(5):667-685. doi:10.1108/JOCM-09-2019-0271.

Video animation and production by Jaclyn Gish-Lieberman, EdD, and Robbie McCord, Instructional Design Senior Specialists in the Office of Curriculum and Scholarship for the College of Medicine. Visit the OCS site to book an instructional project consultation.