The QI Hub is a collaborative initiative led by The Ohio State University College of Medicine (COM) as part of a statewide effort to strengthen quality improvement (QI) capacity and advance population-level health outcomes. By connecting resources and expertise, we aim to transform clinical practice and promote health equity across Ohio.
Methodology
This section provides the basic theory required before beginning improvement work. It includes information-heavy resources rather than fillable tools.
-
History of EBP in Healthcare
Three-part foundational video series.
-
Methods and Approaches to Improvement Work
Overview of mixed methods.
-
Model for Improvement & PDSA (Intro)
High-level educational overviews.
-
Define, Measure, Analyze, Improve, Control (DMAIC) Overview
Video overview from OSUCCC – James
-
Operational Excellence: Lean and Waste
Video overview from OSUCCC – James
Understanding the Problem
These tools are designed for root cause analysis and understanding the current state of a process.
-
5 Whys Exercise
Video and external tool references.
-
Fishbone Diagram
Small and large templates with overview videos.
-
Gemba Walk
PPT/PDF templates and overview videos.
-
Process Map
Four-part video series with PPT/PDF tools.
-
Voice of Customer and Empathy Map
Combined educational videos and empathy templates.
Planning and Prioritization
Once the problem is identified, these tools assist teams in deciding on and planning interventions.
-
A3 Diagram
Template and preview.
-
Impact Effort Matrix
4, 9, and 16-cell templates with shared video.
-
Key Driver Diagram (KDD)
Multiple themed templates and instructional videos.
-
sFMEA
Simple Failure Modes and Effects Analysis template.
-
Stakeholder Analysis
Practical planning template.
-
Project Charter
Video overview from OSUCCC – James
Measurement and Monitoring
These resources focus on tracking the impact of changes over time.
-
Pareto Chart
Template, instructions, and 80/20 rule overview.
-
Run Chart
Template and detailed data tracking instructions.
-
Data Literacy
Video overview from OSUCCC – The James
Supported by:
Medicaid Technical Assistance and Policy Program
Ohio College of Medicine Goverment Resource Center
Disclaimer
Views stated in the videos and materials on this website are those of the Ohio State QI Hub team and contributing partners and are not attributed to the Ohio State QI Hub initiative sponsors, the Ohio Department of Medicaid or the federal Medicaid Program.