This video introduces and describes how to use Gemba Walks and the Gemba Walk Tool to observe, understand and improve workplace systems, demonstrating it's application in a hypothetical heatlhcare scenario. Gemba Walk templates are provided below to support projects with different needs, and are available in both PDF and PowerPoint formats.
Video
Additional example: Gemba Walk (OSUCCC – James)
Template Preview
Content Development
Primary script writer
- Jennifer Eramo, MSN, RN
- Catherine Quatman-Yates, DPT, PhD
Script collaborators
- Allison Heacock, MD
- Erin Hueser, MBOE, RT, LSSBB; CCMP
- Steven Holfinger, MD, MS
- Lauren Teuschler, M.Ed
- Victoria Hague, MS, MHA, CPHQ
- Crystal Smarr, DHA, MBA
Acknowledged contributors
- Keri Cooper, MBA, RN, CPHQ
- Riley Summers, BS
- Ruth Labardee, DNP, RN, CNL, NEA-BC, CPPS, LSSGB
Video Development
Video animation and production by Robbie McCord, MS.Ed., Instructional Design Senior Specialist in the Office of Curriculum and Scholarship for the College of Medicine. Visit the OCS site to book an instructional project consultation.
Questions?
Please reach out to osu-qi-hub@osumc.edu